Privacy Policy

 

Privacy Policy

 


Last Updated: August 25, 2025


This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from LUVR (“the Site,” “we,” or “us”).

 

 

 

1. Personal Information We Collect

 


When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.

As you browse, we collect information about the individual pages or products you view, what websites or search terms referred you to the Site, and how you interact with it.

We refer to this automatically collected data as “Device Information.”


When you make or attempt to make a purchase, we collect information such as your name, billing address, shipping address, payment details (including credit card numbers), email, and phone number.

We refer to this as “Order Information.”


We also collect information when you:

 

  • Create an account or membership

  • Subscribe to our newsletter

  • Write a review

  • Join loyalty or rewards programs

  • Participate in promotions, surveys, or giveaways

 

 

 

 

2. How We Use Your Personal Information

 


We use the information we collect to:

 

  • Fulfill orders (including processing payments, arranging shipping, and providing invoices or confirmations)

  • Communicate with you and provide customer support

  • Screen orders for potential risk or fraud

  • Provide product updates, offers, and services (in line with your communication preferences)

  • Manage and deliver LUVR Membership benefits, process recurring billing, and provide access to exclusive content or rewards

  • Improve and optimize our website’s performance and user experience

 

 

 

 

3. Legal Basis for Processing (EEA/UK Users)

 


If you are located in the European Economic Area or the United Kingdom, we process your personal data only when we have a lawful basis to do so, such as:

 

  • Contractual necessity (to process your orders or manage memberships)

  • Legal compliance (for tax or accounting obligations)

  • Legitimate business interests (such as fraud prevention, analytics, and advertising)

  • Consent (for marketing emails, cookies, or personalized ads)

 


You may withdraw your consent at any time by contacting us at support@tryluvr.com.

 

 

 

4. Sharing Your Personal Information

 


We share your information with trusted third-party service providers who assist in operating our business, such as:

 

  • Shopify, which powers our online store

  • Google Analytics, which helps us understand how visitors use our Site

  • Payment processors and advertising partners, such as Meta and Google Ads

 


These third parties are contractually obligated to handle your data in accordance with privacy laws.

We may also share your information to comply with legal requirements, respond to lawful requests, or protect our rights.

 

 

 

5. Behavioral Advertising

 


We use your information to show relevant advertisements or marketing communications that we believe may interest you.


You can opt out of targeted advertising here:

 

 

 

 

 

6. Do Not Track & Global Privacy Control

 


We do not alter our data collection or usage practices when receiving a “Do Not Track” signal from your browser.

However, we honor Global Privacy Control (GPC) signals as valid opt-out requests under applicable privacy laws.

 

 

 

7. Your Rights

 


Depending on your jurisdiction, you may have the right to:

 

  • Access, correct, or delete your personal data

  • Object to or restrict certain processing activities

  • Request a copy of your data (data portability)

  • Withdraw consent for marketing or data sharing

 


To exercise these rights, please contact us at support@tryluvr.com or submit a verified request through our Privacy Request Portal:

👉 https://tryluvr.com/pages/privacy-request


We will respond to verified requests within 45 days, as required by law.

 

 

 

8. Data Retention

 


We retain personal data only as long as necessary to:

 

  • Provide our services and fulfill your orders

  • Meet legal, accounting, or tax obligations

  • Resolve disputes and enforce agreements

 


When data is no longer needed, we securely delete or anonymize it.

 

 

 

9. Children

 


Our Site is not intended for individuals under 18 years old, and we do not knowingly collect personal information from minors.

If we become aware that a child has provided personal data, we will delete it promptly.

 

 

 

10. Security

 


We use SSL encryption and follow industry-standard security measures to protect your information during transmission and storage.

However, no method of transmission or storage is 100% secure, and you acknowledge this risk when using our Site.

 

 

 

11. International Data Transfers

 


Your information may be processed in the United States, where data protection laws may differ from those in your country.

Where legally required, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission to ensure an adequate level of data protection.

 

 

 

12. Contact Us

 


If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:


📧 support@tryluvr.com

📍 160 W Camino Real #561, Boca Raton, FL 33432, USA

⏱️ Response time: within 3 business days